Knowledge Base
/
HASSRA Online Shop
/ How do I order tickets?
How do I order tickets?
Can I still order tickets by fax or post?
The facility to fax or post applications is now obsolete.
How do I pay for my tickets?
All payments must be made by Credit or Debit Card. When you go to the checkout you will be direct...
How long will it take for my tickets to arrive?
We aim to post your tickets out a soon as possible but no later than six working days from the da...
How will I receive my tickets?
Check details for each type of tickets you purchase. Some are received direct to your e-mail. Som...
I am concerned about transmitting my card details over the internet. Is it safe?
Yes. Transfer of data uses the latest encryption technology compliant with all internet shopping ...
I have a price query regarding my cinema tickets
If you have placed an order for cinema tickets but you have a concern regarding your payment plea...
I have received an on-screen message to say my order has been sucessful but I have not received confirmation by e-mail.
Check your junk mail. Your e-mail settings may need to be changed to allow e-mails from us.
The admission price at my local cinema is currently cheaper than buying my tickets from HASSRA. Why is this?
We do not promise that all products we sell provide the best value discount available at all time...
The payment page expires before I receive an order confirmation.
Departmental firewalls may block certain types of payment cards. We recommend that members use no...
Why can't I see the ticket prices on the screen?
We are not permitted to display the ticket prices openly on the internet due to commercial reason...
Why is there a restriction on the amount of cinema tickets I can purchase?
Discounted cinema tickets are funded using HASSRA members' money. We aim to offer tickets at good...