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How do I change my password?

Category: Signing into HASSRA Live

Log into the HASSRA Live site.Once logged in, click on your name or initial at the top right of the site: On the page that opens, select the first option called My Profile:   Scroll down the My Profi...

Deleting a saved password on your browser - Microsoft Edge

Category: Signing into HASSRA Live

If you have recently changed your password for HASSRA Live; You may find that your browser still has your previous password saved for your HASSRA Account, and autofill's the email and password field. ...

How do I view my lottery numbers?

Category: HASSRA Lottery

Sign into your HASSRA Live account Click on "My Lottery" Click on " My Tickets" Your tickets are shown there. Ticket numbers change every month.  

Where can I find my membership card?

Category: Membership Number and Card

Sign into your HASSRA Live account and go to “My Profile” by clicking on your name at the top right and then selecting My Profile.   From here you can download your card and save it on your Computer, ...

How will I be informed if I win a prize on the lottery?

Category: HASSRA Lottery

If you win a prize on the HASSRA Lottery you will receive an e-mail. There will be a link in the e-mail for you to click on to claim your prize. You will need to sign into your HASSRA Live account. Yo...

Coffee Club, Activating your Membership

Category: HASSRA Offers/Shop

Once you have registered by using the link that is on the Coffee Club Offer page: https://www.hassra.org.uk/coffee-clubYou will receive an email from Coffee Club, at the very bottom of that email, is ...

Haven Holidays

Category: Knowledgebase

With Haven Holidays there is no discount code to enter - if you click on the word 'here' on the offer the HASSRA discount will be automatically applied to all applicable holidays. Please read the Term...

Boundless

Category: HASSRA Offers/Shop

From 1st February 2024, Boundless will no longer be offering a preferential subscription rate to HASSRA members as they have introduced a policy of standard pricing across the board. As a result, all ...

Advice on using a DWP email address - switch to a personal email address

Category: Signing into HASSRA Live

We suggest that HASSRA members use a personal email rather than a work one, this is so that they can access their account if they are unable to use a work computer. Members can still access their acco...

Sky Store

Category: HASSRA Offers/Shop

We are aware that the Sky Store codes via The Cinema Society link are currently showing out of stock.The Cinema Society are working with their supplier to rectify this, and hope to have them back in s...

Empire Cinemas Information

Category: HASSRA Offers/Shop

As announced in the news recently, Empire Cinemas have sadly closed 6 sites, with 5 sites still remaining open and accepting vouchers as normal. The Cinema Society are not currently selling vouchers f...

Klarna

Category: HASSRA Offers/Shop

HASSRA does not offer the use of Klarna as a payment method for products sold on the HASSRA website. This is because Klarna credit agreements are unregulated by the UK Financial Conduct Authority and ...